An auto attendant system gives small businesses the power of a traditional business telephone system without the need for hardware or software. With an auto attendant from One40, any business, on any budget can look, sound, and operate like a Fortune 500 company.
Your automated attendant works as a virtual receptionist that keeps you connected to your team and customers no matter where you are or where you go 24/7. When a call comes your auto attendant greets the caller and routes them to the proper department extension, employee extension, voicemail, informational message or unavailable message.
With an auto attendant from One40, you can choose to use a toll-free 800 number to give your company a national presence. You can select a toll free number in any toll free area code including 800, 888, 877, 866, 855, 844, 833.
You can also choose to use a virtual local number from any major city in North America as your auto attendant’s primary telephone number. Using a phone number with an area code people recognize can give your company a local presence. You can even use multiple local phone numbers for a multi-location presence.
An auto attendant (also called an automated attendant, auto receptionist, virtual receptionist, or IVR) is a phone system’s voice menu greeting that allows callers to be routed to extensions or other destinations, without going through a human telephone operator or receptionist. One40 provides a virtual auto attendant as part of your complete virtual PBX phone system, simply priced and designed for small business owners and startups.
Traditional (on site) automated attendant systems that required you to maintain hardware and update software cost thousands of dollars. However, with the option of virtual phone systems, the pricing and complexity of auto receptionist become much more affordable and easier to manage because there’s no equipment to upkeep and no software to update. Here at One40, you can get access to our auto attendant feature with unlimited extensions, greetings, users, and voicemail all included in your One40 plan, at no additional cost.
Yes, with One40 you can set up your auto attendant to greet and transfer calls to any combination of phones, extensions, or voicemail. Your auto receptionist can forward calls to cell phones, home phones, office phones, smartphones, softphones, or IP-phones or directly to an informational or unavailable greeting if your business is closed. And because One40 is a cloud-based business phone system you can make changes and manage everything online or via smartphone app 24/7.
Yes, in addition, our help desk with FAQs, and how-to videos, we offer free customer support from real people. You can chat with a real person online or by phone and we’ll help you get up and running fast and easy. We’ll even set things up for you, help you come up with an auto attendant phone script and get your greetings recorded. This specialty service is absolutely free with One40. And everyone on our customer support team is based right here in the USA. No outsourced overseas call centers like the other big phone companies.
