If you are experiencing call quality issues when using the app on a Wi-Fi connection, we advise you to turn off Wi-Fi and retest using your device's data plan (3G or 4G/LTE).
On Apple / iOS devices:
- Close the One40 App (if open)
- While viewing your Home screen, swipe UP from the bottom of your phone to reveal the “Control Center”.
- If Wi-Fi is enabled, it will be blue. If it is disabled it will be grey.
On Android devices:
- Close the One40 App (if open)
- While viewing your Home screen, Swipe DOWN from the top of your screen.
- From the menu you will see in the top-left corner a wireless icon:
- If Wi-Fi is enabled, it will display the connected networks name.
- Tap the icon to disable Wi-Fi
