When first installing the One40 Mobile App, you will be prompted to allow permission to your device’s Contacts, Camera, and Microphone. These permissions can be changed at a later time through your native phone’s Settings menu. The specific steps depend if you are using an Apple or an Android Device.  Follow the steps below for your respective device.

Manage permissions for iOS  Devices

  1. Open your iOS device Settings menu
  2. tap Privacy
  3. For the permission you want to change, tap the appropriate option  Contacts or Camera or Microphone
  4. Scroll down to the app "One40".
  5. Toggle option to desired setting.

Manage permissions for Android Devices

  1. Open your Settings menu
  2. tap Apps & notifications
  3. tap App Permissions
  4. For the permission you want to change, tap the appropriate option  Contacts or Camera or Microphone
  5. Scroll down to the app "One40".
  6. Toggle option to desired setting.


Why am I unable to record my own greeting from my Apple iOS device?


Note:

While permissions to your Contacts is not required to use the Mobile App, it will help make the service easier to use.  

For example, when an inbound call is received through your app, if the callers number is in your Contact List, you will see their name displayed as the caller.  

Similarly, when making outbound calls, you can use the “Contacts” screen in the Mobile app to quickly find the person you want to call and initiate the outbound call.