Configuring the Bria Teams Softphone for use with your One40 services involves these 4 steps:

Step 1: Create a new Employee Extension for each of your Softphone Users.

Step 2: Login to the Bria Customer Portal and create/configure a "Voice Service" for your One40 services.

Step 3: In your Bria Teams account, create your users, and configure them with the Employee Extension credentials.

Step 4: Install Bria Softphone on your Desktop and login.

The instructions below will walk you through each step of the process step-by-step.

Prerequisites:

  1. For each of your Employees that will use a Softphone, you must create an Employee Extension in the One40 Portal. Each Employee Extension has their own unique  Account ID and Password credentials that will be configured in the Bria Teams Web Portal.
  1. Mobile App toggle must be enabled to receive inbound calls to your One40 Devices (App / Softphone / IP-Device).
  2. Account ID will be used in the Bria Softphone Configuration Tool
  3. Password is obfuscated by default. Tap/click the ***** to display the password. You can then copy & paste it.

Follow the steps below to configure Bria Teams with your One40 Services.

  1. Signup for Bria Teams.
  2. Login to Bria Teams Web Portal
  3. Invite your Users to create them in the Bria Teams Web Portal
  4. Navigate to Voice & Video.
  5. Add a new "Voice Service". Choose the option “Configure SIP Settings” as shown below
  1. Configure Voice Services with the settings below:
  1. Service Label: “One40”
  2. DOMAIN = “sip.one40.com”
  3. Voicemail Number = *98
  4. Check option “This voice service requires an authorization username for each voice account”
  5. Click Save
  6. In Bria Teams Web Portal Navigate to “Team Members”
  7. Click to edit Team Member
  8. Configure Team Member Voice Account settings as shown below
  1. Voice Service dropdown:  Choose "One40" created in previous step
  2. SIP Username / Extension: Enter your 3-digit Employee Extension Number collected from the One40 Portal (see below)
  3. Authorization USERNAME: Locate the Account ID from your Employee Extension located in the One40 Back Office. This will begin with 020xxxxxxxxx
  4. Service Password: Locate the Password located in the One40 Back Office, located below the "Account ID".
  5. Call Display: Enter the One40 Employee Extension Number for this User
  6. Click Save
  7. In Bria Teams Web Portal Navigate to Download Client Apps.
  8. Download the app for your PC or Mac Desktop.
  9. Install the Desktop Softphone App
  10. Login to Bria Teams as your User.
  11. The Bria Desktop Softphone will automatically configure settings set in the Bria Teams Web Portal. ** Note, any changes made in the Bria Teams portal will require you exit and restart the Bria Desktop Softphone App.
  12. Exit the Bria Teams Softphone App if is open.
  13. Then Launch the Bria Teams Softphone app and login. ** This is necessary for the Bria Softphone App to receive the changes made in their Bria Teams Portal.

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